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St Peter’s holds approximately 220 clinics each week and has 150,000 patient attendances each year.

Most clinics take place in the main outpatients department on level 3, except ophthalmology and ENT which takes place in area 5 on level 3, diabetes which is situated in the Stephanie Marks Diabetes Resource Centre, orthopaedics which is located in the Rowley Bristow Unit and rheumatology which is on level 2.

 

Appointment Contact Numbers

If you need to change or cancel your appointment, please contact 01932 723831.

Ante-Natal Clinic 01932 722389
Cardiology 01932 722530
Maternity Appointments 01932 722366
Nuclear Medicine 01932 722482
Orthopaedics 01932 722730
01932 723602
01932 723544
Paediatric Appointments 01932 722508
Physiotherapy 01932 722547
Ultrasound 01932 722665

 

Please have your Appointment Card or Letter with you when telephoning as information from it will be required.

 

Hospital Admissions at St Peter's

Admissions 01932 723835
Maternity Triage 01932 722835

 

For more information about visiting St Peter's Hospital, please click here.

 

Accessibility Guide

Click here for the accessibility guide to the Outpatients Department at St Peter's

 

Outreach clinics

In addition to our clinics at Ashford and St Peter’s we run several clinics in the community. These take place at Woking Community Hospital, Walton Community Hospital, Heart of Hounslow and some local GP practices.

 

Special Assistance

If you require any special assistance at all in the outpatients department, such as help with mobility, interpretation or sign language, please contact Outpatients Matron Diane Lashbrook on 01932 723428 or 01784 884584.

 

What to do when you arrive

Please go directly to the department / reception area as indicated on your appointment letter. If you are unsure where this is, please ask at main reception.

If you have been out of the country for more than 12 months, please show your passport and EHIC card when you arrive.

 

How to reach us

By bus: St Peter’s Hospital is served by the following bus routes – 446; 461; 459; 557. For more details on public transport services please call Traveline on 0871 200 22 33 or see www.traveline.org.uk

By car: At peak times you may find it helpful to allow extra time for parking.

Patient / visitor parking is situated in a number of places (see map below).

Outpatients at St Peter's Hospital

These include pay and display and barriered pay on exit car parks. There are a number of disabled bays close to hospital entrances. Unless you are visiting out of peak weekday hours we recommend you park in the main Outpatients visitor car park where most spaces are available.

Parking charges are FREE for the first 20 minutes and then start at £3.50 for up to 2 hours, increasing by £1 an hour up to six hours. Our parking machines accept the following coins: 10p, 20p, 50p, £1 and £2; and also £5, £10 and £20 notes. Credit/debit cards are accepted by the pay stations. Click here for details of concessions.

If you are in receipt of certain benefits you may be able to claim back your travel costs/parking charges - please ask at our main reception desks if you need further information, see our leaflet Help in travelling to hospital or visit the NHS Choices website.

Cycling and motorcycle parking facilities are also available.

 

If you have special needs

If you have any particular needs, please contact the Patient Experience Team on 01932 723553 between 10am and 3pm Mon-Fri and we will make arrangements to help you. All clinics are wheelchair friendly and all areas can be accessed via a lift. Coin operated (£1 coin) wheelchairs are available on arrival – please ask at main reception.

 

Leaving your clinic appointment

It is very important to see the receptionist at the clinic before you leave, even if the doctor has discharged you, so that any further arrangements can be made.

 

Controlling infection

We take our responsibility towards infection control very seriously. Please use the hand gels provided to clean your hands on entering hospital. If you want to check that staff have washed their hands, just ask. They will not be offended.

 

Smoking

We have a no smoking policy at both hospitals, including the grounds – please respect this. If you need help to quit smoking, we offer a referral service – please ask.

 

Use of mobile phones

If you have a mobile phone we would ask that you switch it off when you are waiting for your appointment and during your consultation.

 

Research

The Trust is involved in many Clinical Trials across most of our specialities. During your visit you may be offered the opportunity, by your consultant, to consider participation in a Clinical Trial relevant to your condition.

For more information about Clinical Trials, please see our website: www.ashfordstpeters.nhs.uk/research