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Like every organisation these days, we need to ask our “customers” - that's you - for their feedback.

It really does matter to us to know what you think, what we do well and where we need to improve. It would be very helpful if you could spend a few minutes to provide us with feedback.

Please separate your comments into those that are particularly about our department and others that apply to the whole hospital. The people who carried out your test, our receptionist and the people who helped make your appointment are all part of our department. We welcome feedback on any of them.

 

NHS Choices

www.nhs.uk is the main web site where you can provide feedback for the department.

Search for St Peter’s Hospital, Chertsey, then for Neurophysiology, or go straight to this weblink.

The NHS Choices website gets Clinical Neurophysiology and Neurology mixed up at times. Please make it clear in your comments that you have had a test done – EEG, EMG or evoked potentials.

 

I Want Great Care

The “i Want Great Care” web site allows you to comment on our consultants directly through these links:

 

The WOW! Awards

The “WOW! Awards” is the UK's only national award scheme for recognising excellent customer service based on customer nominations.

If any member of our staff has given you particularly good service you can nominate him or her at: http://asph.thewowawards.co.uk.

The hospital is made aware of nominations and it really matters to our team.

 

Written Communications

You can also write to:

Chief Executive
Ashford and St Peter's Hospitals NHS Foundation Trust
Guildford Road
Chertsey
KT16 0PZ