Over the next four years Ashford and St Peter's Hospitals will undertake an exciting £100 million transformation programme.
This will begin with a major project to change and improve car parking at St Peter's Hospital. The main outpatients visitor car park is closed and a new multi-deck car is being built. If you drive to site you will need to park in a different location to usual.
Please click here for the latest information and plan your journey in advance.
In this section you will find information about:
- Parking at Ashford Hospital
- Parking at St Peter's Hospital
- Parking Charges
- Update on Disabled Parking
- Blue Badge Holders
- Car Parking Concessions
- Claiming Back Parking Costs
Ashford and St Peter’s Hospitals Visiting Restrictions - Important COVID-19 Update
To protect patients, visitors and staff, the Trust has taken the decision to restrict visiting to all inpatient areas at Ashford and St Peter’s Hospitals until further notice. Please click here for the answers to frequently asked questions on the new visiting arrangements.
For guides to each hospital, please click on the links below:
Parking at Ashford Hospital
Barriered car parking (pay on exit) for patients and visitors is located at the front of the hospital.
Parking at St Peter’s Hospital
Barriered car parking (pay on exit) for patients and visitors is located:
- Hazel Car Park
- Abbey Wing (top floor only)
- Woodland Car Park, operated by Runnymede Borough Council
Please note that the main outpatients car park is closed for redevelopment.
Pay and Display car parking for patients and visitors:
- Maple Wing at rear of hospital
- Side of Abbey Wing
- Front of Stephanie Marks centre
- Front of Chertsey House
- Adjacent to the Urgent Care Centre
For any parking queries please contact our Travel Plan Office on 01932 723675.
Our patient and visitor charges are as follows and exclude Blue Badge holders:
|First 20 minutes||Free for drop off|
|Up to 2 hours||£3.50|
|2 to 3 hours||£4.00|
|3 to 4 hours||£5.00|
|4 to 5 hours||£6.00|
|5 to 6 hours||£7.00|
|6 to 24 hours||£8.00|
|Up to one week||£20.00|
Lost tickets charged at full daily rate.
Update on Disabled Parking
The disabled car park is still open at St Peter’s Hospital but the nearest entrance to the hospital is temporarily closed.
This is due to new processes for infection control screening, and in particular, so they, like other visitors to the Trust can be given a surgical mask, have a temperature check and sanitise their hands at a central access point.
Disabled persons are kindly asked to enter via the Duchess of Kent or front entrance at St Peter’s Hospital. If a disabled person or their carer needs assistance to get to the entrances, please phone the porters directly via 01932 722036.
There will be signs in the car park to also assist visiting.
Head of Patient Experience and Involvement
Blue Badge Holders
Blue Badge parking is free at our hospitals.
All our disabled spaces are located close to the main hospital entrances and signs clearly direct the way for people with a disability. There is access on both sites for wheelchair users.
At St Peter’s Hospital disabled car parking is mainly located in the A&E car park. There is easy access into the corridor behind A&E. From here you can access the main reception area and the lift to other parts of the hospital.
At Ashford, there are ramps at both the Main Entrance and the Outpatient Department entrances. Both sites have easy access to lifts.
For those with mobility issues who find it difficult to reach our clinics or wards, wheelchairs are located at the main hospital entrances. Our porters can be requested to help you on arrival, please telephone (or use the nearest help-point) when you arrive on site and confirm your location. It’s also possible to pre-book portering assistance, please call 01932 722036 (St Peter’s Hospital) or 01784 884692 (Ashford Hospital) in advance and contact us again once you arrive on site to confirm your location and time of your arrival. There is a help-point situated near the wheelchair storage area on level 1 St Peter’s main entrance, as well as others in the visitor car parks on both sites.
We recognise that for some patients visiting our hospitals regularly car parking costs can be a burden. We therefore offer the following concessions which are applicable at both of our hospital sites:
|Frequent visitors||Weekly parking permit - £20.00|
|Patients attending Haematology/Oncology Day units||Free for period of treatment|
|Patients attending long term cardiac rehabilitation clinics||Free for period of treatment|
|Parents attending our Neonatal Intensive Care Unit (NICU) at St Peter’s Hospital||Three weekly permit - £20.00|
Claiming back parking costs
Help is available to some people travelling to hospitals under a Healthcare Travel Costs Scheme. Patients may be able to claim the cost of travelling to and from the hospital including car park costs, provided you use the cheapest mode of transport available if you are on a low income or you receive one of the benefits listed below.
- Income support
- Income-based job seekers allowance
- Child tax credit
- Pension Credit guarantee
- Working tax credit
- NHS low income scheme certificate (HC2 or HC3)
For more information, please click here.