We are very proud of our hospitals and our staff, and aim to provide a high quality service for our patients at all times.
We shall do our best to make your visit as comfortable as possible and our staff will do all they can to assist you.
If you want to find out more about the Trust and our hospitals, please click here.
We welcome any comments or feedback you would like to share with us. Listening to our patients helps us to get things right.
If, as a patient, relative or visitor, you have any concerns please contact our Patient Advice and Liaison Service via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or phone – 01932 723553.
Please This email address is being protected from spambots. You need JavaScript enabled to view it. our Appointment Centre for outpatient enquiries or call 01932 723831 / 01784 884351 between 9am to 5pm (Monday to Friday).
If you have any difficulties with this website, or for press enquiries, please email
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For accessibility options, please click here or read our accessibility statement
Julie Smith
Chief Executive
Hospital SwitchboardsIf you need to contact a department or ward then please call our main switchboard: 01784 884488 (Ashford Hospital) If you have an impairment or sensory loss and have specific communication needs please let our operator know. |
Our CQC Rating
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Our Services: A to Z
To run our hospitals takes a lot of different departments - clinical and non-clinical - as well as over 4,000 staff members.
You can find out more about what each area does from the links in this section or use the search box above.
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COVID-19 Resources
Visit our coronavirus webpages for details of our service changes. For more information about COVID-19, please visit the NHS website. View our roadmap and watch our video for more information. |
Changes to visiting at ASPH
We have changed our visiting restrictions at Ashford and St Peter’s hospitals so that a relative, carer or friend can visit an inpatient for 1 hour each day. To book a visit appointment visitors must call the dedicated telephone line 01932 723318 between 1000 – 1600 Monday to Friday when the line is open. If any visitors need to book a visiting slot outside of those hours, they will need to contact the relevant ward directly.
Children’s wards, Maternity, A&E and ITU are managing the situation locally, so for more specific guidance, queries or information, please speak with the relevant department.
Due to the national changes around testing, we are no longer asking visitors to lateral flow test before entering one of the hospital sites, but infection prevention and control measures such as temperature checks, sanitising hands, social distancing and wearing a surgical mask inside the hospitals remain in place.
Andrea Lewis RRC,
Chief Nurse
Putting Patients First
Emergencies
Our emergency department is located at St Peter’s Hospital. Please only visit us if you are seriously ill or it is an emergency. Minor injuries will be directed to our Urgent Treatment Centre opposite A&E. We also have a new Urgent Care Centre.
Outpatients
If you need to change or cancel your appointment please give us as much notice as possible by calling the appointments centre on 01932 723831 / 01784 884351 (between 9am and 5pm) or email
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Maternity
We hope you will choose our hospital to have your baby. With the recent addition of our new Abbey Birth Centre we can now offer the widest range of services, for women with uncomplicated pregnancies to the full services of our early pregnancy unit and neonatal intensive care unit.
Accessibility
We’re always looking to improve the accessibility of this website. If you find any problems or think we’re not meeting accessibility requirements, contact:
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You can read our Accessibility Statement for this site by clicking here.
We have added the ReciteMe toolbar to our website to help make the content accessible:
Relevant up-to-date information regarding access to our hospitals can be found via the links below:
Your Care, Your Voice
Staying in Hospital
We aim to make your stay in hospital as comfortable as possible. Click here to find out more about coming into hospital and what you will need to bring with you.
Click here for our visiting times and ward details.
Leaving Hospital
The aim of these pages are to give you support and information on your discharge from hospital.
Find out more on our leaving hospital pages as well as details on Think Home First.
Your Feedback
There are a number of ways that you can give your opinion about the care provided by the Trust.
Whether you are a patient, visitor, or member of the public, all views are important to us.
Latest News
This week Ashford and St Peter’s and Royal Surrey NHS Foundation Trusts have launched a new electronic patient record system - known as Surrey Safe Care, setting the scene for joined up care across the county.
From Monday 16 May, Ashford and St Peter’s and Royal Surrey NHS Foundation Trusts are launching a new electronic patient record system – known as Surrey Safe Care, setting the scene for joined up care across the county.
Julie Smith joins ASPH as Chief Executive
Julie Smith has joined Ashford and St Peter’s Hospitals NHS Foundation Trust today, as Chief Executive. Prior to joining ASPH, Julie held the position of Chief Operating Officer at East and North Hertfordshire NHS Trust since 2018.
Useful Resources
Choose Well
This spring, if you’re not feeling well and over the counter medicines are not helping, don’t wait for it to get worse – speak to your GP and avoid a trip to hospital.
Find out more about finding the right services in our area.
Book your Blood Test Online
Ashford and St Peter’s Hospitals have introduced an online booking option for blood tests, giving patients the ability to book in advance at a time that is convenient to them.
This helps reduce waiting times and minimise delays for patients ... find out more.
Travelling to the Trust
Click here for details about travelling to our hospitals, parking, and site maps.
Veteran Aware
Ashford and St Peter's has been named a Veteran Aware Trust as they join the wave of Veteran Aware trusts committed to helping serving members, veterans and their families access healthcare services and find new careers in the NHS.
How you can get involved
ASPH Charity
Ashford and St Peter's Hospitals' Charity (number 1058567) exists to enhance the facilities, and provide equipment that is above and beyond what the NHS can currently provide.
