We are very proud of our hospitals and our staff, and aim to provide a high quality service for our patients at all times.
We shall do our best to make your visit as comfortable as possible and our staff will do all they can to assist you.
If you want to find out more about the Trust and our hospitals, please click here.
We welcome any comments or feedback you would like to share with us. Listening to our patients helps us to get things right.
If, as a patient, relative or visitor, you have any concerns please contact our Patient Advice and Liaison Service via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or phone – 01932 723553.
Please This email address is being protected from spambots. You need JavaScript enabled to view it. our Appointment Centre for outpatient enquiries or call 01932 723831 / 01784 884351 between 9am to 5pm (Monday to Friday).
If you have any difficulties with this website, or for press enquiries, please email
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For accessibility options, please click here or read our accessibility statement
Julie Smith
Chief Executive
Hospital SwitchboardsIf you need to contact a department or ward then please call our main switchboard: 01784 884488 (Ashford Hospital) If you have an impairment or sensory loss and have specific communication needs please let our operator know. |
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Our Services: A to Z
To run our hospitals takes a lot of different departments - clinical and non-clinical - as well as over 4,000 staff members.
You can find out more about what each area does from the links in this section or use the search box above.
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An update on visiting at Ashford and St Peter’s Hospitals
Following an update on national guidance, those accompanying patients to outpatient appointments or the emergency department are no longer required to wear a facemask. You may wear a face covering if it is your personal preference to do so. Please ask a member of staff if you would like us to provide you with a facemask.
If you are visiting a patient on a ward, or in some clinics where patients are at high risk of infection (such as haematology), you will be asked to wear a facemask which will be provided by the team. This is so we can reduce the risk of infection transmission.
Visiting is no longer restricted to two hours, and visiting is no longer required to be booked by telephone. Please ensure that you visit during the normal ward visiting times. Please note that no more than two people should visit a patient at any given time.
Click here for more information and exceptions to visiting times.
Andrea Lewis, Chief Nurse
David Fluck, Medical Director
Putting Patients First
Emergencies
Our emergency department is located at St Peter’s Hospital. Please only visit us if you are seriously ill or it is an emergency. Minor injuries will be directed to our Urgent Treatment Centre opposite A&E. We also have a new Urgent Care Centre.
Outpatients
If you need to change or cancel your appointment please give us as much notice as possible by calling the appointments centre on 01932 723831 / 01784 884351 (between 9am and 5pm) or email
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Maternity
We hope you will choose our hospital to have your baby. With the recent addition of our new Abbey Birth Centre we can now offer the widest range of services, for women with uncomplicated pregnancies to the full services of our early pregnancy unit and neonatal intensive care unit.
Accessibility
We’re always looking to improve the accessibility of this website. If you find any problems or think we’re not meeting accessibility requirements, contact:
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You can read our Accessibility Statement for this site by clicking here.
We have added the ReciteMe toolbar to our website to help make the content accessible:
Relevant up-to-date information regarding access to our hospitals can be found via the links below:
Your Care, Your Voice
Leaving Hospital
The aim of these pages are to give you support and information on your discharge from hospital.
Find out more on our leaving hospital pages as well as details on Think Home First.
Your Feedback
There are a number of ways that you can give your opinion about the care provided by the Trust.
Whether you are a patient, visitor, or member of the public, all views are important to us.
Latest News
Update on our Electronic Patient Record System
Last month Ashford and St Peter’s and Royal Surrey NHS Foundation Trusts launched a new electronic patient record system, setting the scene for joined up care across the county. The system comprises a series of software applications that bring together and digitalise clinical and administrative data to replace paper-based records that will improve processes and increase safety, efficiency, and experience for patients.
NWS Alliance Launches Community Platform
North West Surrey Health and Care Alliance (NWS Alliance) is a recently formalised partnership of local health and care organisations who have come together to take a different approach to helping people to live happy and healthy lives. We serve the populations of Elmbridge, Runnymede, Spelthorne and Woking.
Car Parking Update for Patients and Visitors
On Friday 1st July 2022, Ashford and St Peter’s Hospitals NHS Foundation Trust will be increasing car parking charges for patients and visitors. We will continue to offer 20 minutes free of charge for visitors who are picking up or dropping off family, friends or loved ones, and parking will remain free for blue badge holders.
Useful Resources
Choose Well
This spring, if you’re not feeling well and over the counter medicines are not helping, don’t wait for it to get worse – speak to your GP and avoid a trip to hospital.
Find out more about finding the right services in our area.
Book your Blood Test Online
Ashford and St Peter’s Hospitals have introduced an online booking option for blood tests, giving patients the ability to book in advance at a time that is convenient to them.
This helps reduce waiting times and minimise delays for patients ... find out more.
Travelling to the Trust
Click here for details about travelling to our hospitals, parking, and site maps.
Veteran Aware
Ashford and St Peter's has been named a Veteran Aware Trust as they join the wave of Veteran Aware trusts committed to helping serving members, veterans and their families access healthcare services and find new careers in the NHS.
How you can get involved
ASPH Charity
Ashford and St Peter's Hospitals' Charity (number 1058567) exists to enhance the facilities, and provide equipment that is above and beyond what the NHS can currently provide.
