To run our hospitals takes a lot of different departments - clinical and non-clinical - as well as over 4,000 staff members.
You can find out more about what each area does from the links in this section or use the search box above.
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| AAA Screening | Ashford and St Peters run the National Abdominal Aortic Aneurysm Screening Programme on behalf of the Surrey Vascular Network. We cover all men aged 65 and over, registered with GP’s in West Surrey and North Hampshire. | |
| Accident and Emergency | At St Peter's Hospital, we provide a 24 hour Accident and Emergency Service - includes all major specialities, 24 hour Cardio-Pulmonary and major trauma resuscitation. Please note that there is no A&E at Ashford Hospital, it has a walk-in centre that is suitable for non-urgent care. | |
| Acute Medicine and CAU | The CAU supports the management of GP medical activity sent to St Peter's Hospital. The unit provides a triage and fast-track assessment for all Adult Medical referrals, according to specific pathways, thereby easing A&E pressures. | |
| Alcohol Liaison | Alcohol misuse means drinking excessively – more than the recommended limits of alcohol consumption. | |
| Anaesthetics | Our anaesthetics teams provide theatre support for the two hospitals. As well as assisting pre-operative assessment, they are also involved in critical care management and pain medicine. | |
| Anticoagulation Clinic | An anticoagulant stops your blood from clotting within the blood vessels, an example is Warfarin. Our clinic supports patients on anticoagulants as additional care is needed to look after the health of patients on this type of treatment. | |
| Appliances | Orthotics, or Surgical Appliances as the subject is often called, is the supply and fitting of an externally applied device used to modify the structural and functional characteristics of the neuro-muscular and skeletal system. The orthotic service in this Trust principally involves the supply and fitting of orthopaedic footwear, a range of callipers, splints, surgical collars and the supply of wigs. | |
| Armed Forces and Veterans | ASPH has been named a Veteran Aware Trust as they join the wave of Veteran Aware trusts committed to helping serving members, veterans and their families access healthcare services and find new careers in the NHS. | |
| Ashford Walk-in Centre | There are three nurse-led Walk-In-Centres for non-emergency, urgent care in North West Surrey – at Ashford, Weybridge and Woking hospitals. These are all managed by CSH Surrey and you can find out more about them by clicking here. The nurse-led walk-in centres will provide you with treatment for minor illnesses and injuries (X-ray facilities also available). | |
| Audiology | We provide comprehensive assessments, digital hearing aid fittings and rehabilitation services for adults. The service is available at both Ashford and St Peter's Hospitals. |
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| Balloon Kyphoplasty | Balloon Kyphoplasty involves making a small incision in the patient's back through which one or two balloon devices are inserted into the crushed vertebra. Once it is in position, the balloon which is filled with a radioopaque contrast liquid so it can be clearly visualised under X ray, is slowly inflated to restore some or all of the vertebra's original height. The balloon is then deflated and withdrawn. The cavity is then filled with bone cement to stabilise the fracture. This procedure is performed with sedation and a local anaesthetic. Pain relief is instant and the patient can be mobilised immediately. | |
| Bariatric Support Group | This group is for all pre and post-operative Bariatric Surgery patients. These sessions have been set up to include all bariatric surgery patients, whether you have had surgery or are still awaiting surgery. It’s a chance to meet up and have an opportunity to talk to other people who have had surgery and discuss the challenges that weight loss surgery brings. For those that have had surgery, it is a chance to celebrate successes and a chance to support each other when things get tough. These sessions will take place on the last Monday of every month. | |
| Bariatric Surgery | We fully understand at Ashford and St. Peter’s that taking the decision to have surgery, to help with weight loss, is a major decision. The clinical teams at our hospitals, located in Chertsey (Surrey) and Ashford (Middlesex), are dedicated to your healthcare and treatment. | |
| Bereavement Office (Patient Affairs) | The Bereavement Office offers advice and practical help for bereaved relatives in the period immediately following the death of a loved one. If you have lost a relative or friend whilst they were a patient at the Ashford & St Peter’s Hospitals NHS Trust, many staff will have been involved in their care during their stay and so, on behalf of all of them, we wish to express our condolences, sympathy and concern for you at this time. | |
| Biochemistry | The biochemistry team are part of Surrey Pathology Services. They may be involved in your care to analyse body fluids (such as blood and urine) as well as tissues to diagnose and help manage disease. Their tests and investigations are often a very important stage in the clinical process. | |
| Blood Tests (Phlebotomy) | A phlebotomy (blood test) service is provided on the Ashford and St Peter’s sites and at a number of surgeries and Health Centres in the area. | |
| Blood Transfusion Services | The transfusion care is provided by Surrey Pathology Services - a joint venture between our Trust, Frimley Park and the Royal Surrey County Hospital. | |
| Bone Density Unit | Bone density scanning, also called dual-energy x-ray absorptiometry (DXA) or bone densitometry, is a non invasive enhanced form of X ray technology that is used to measure bone loss. DXA is today's established gold standard for measuring bone mineral density (BMD) for the diagnosis of Osteoporosis. | |
| Bradley Neurorehabilitation Unit | The service provides multidisciplinary assessments, advice and rehabilitation for adults with acquired brain injury or complex neurological illness (e.g. Traumatic brain injury, Stroke, Multiple Sclerosis, Guillain-Barre Syndrome). | |
| Breast Surgery | We provide a dedicated breast diagnostic and management service. There are specialist Breast care nursing staff available on both sites and present on all breast and breast oncology clinics. Nurse-led clinics are held on both sites. |
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| Cafes and Restaurants | We have launched new catering and retail services at Ashford and St. Peter’s hospitals, with some major improvements to patient food, and a wider range of food and goods available to visitors and staff. The new food offer for outpatients and visitors includes an exciting range of portable items, with fresh juices, filled wraps, salad pots, paninis and baguettes. All our facilities offer fresh bean to cup coffee, a range of fruit and herbal teas and freshly produced food. | |
| Caldicott and Data Protection | For every patient visit to the hospital, as an inpatient or outpatient, data is stored on computer systems and added to medical records. This allows our clinicians and other medical staff to make informed decisions about each individual’s condition and treatment in respect to their healthcare history. It is vital to maintain the accuracy of this information as a record of their care if it is to be useful in the future. It is also essential that these records, both written and digital, are kept secure and access is restricted to specific staff members. | |
| CAMHS | The Child and Adolescent Mental Health Service (CAMHS) offers support to children, young people and their families who are coping with behavioural and emotional difficulties such as anxiety and depression, eating disorders, attention deficit hyperactivity (ADHD), self harm and behavioural difficulties. | |
| Cancer Services | At Ashford and St Peter’s Hospitals NHS Foundation Trust, we strive to ensure that everyone receives the highest standards of oncology care and support. | |
| Capital Projects | The Capital Projects team covers the assessment, planning, development and management of capital infrastructure projects at the Trust. | |
| Cardiology | We have a dedicated coronary care unit with centralised monitoring and dedicated image intensification. There is also a full echocardiography service. | |
| Car Parking | Following a series of recent improvements, parking spaces at both our hospitals are now easily available at most times of the day. The biggest improvement has been at St Peter’s, where our new barrier system (in outpatients and Abbey Wing) has virtually eliminated the need to queue for spaces. This means we are no longer asking our patients to arrive early for their appointment in order to find a parking space, and everyone is telling us how much they value this significant improvement. | |
| Catering | Catering services at the Trust are provided by OCS. | |
| CEMIG (endometriosis) | Based at Ashford and St.Peters NHS Trust we are one of only 14 endometriosis centres in the UK that have been accredited by the British Society for Gynaecological Endoscopy (BSGE). CEMIG (Centre for Endometriosis and minimally invasive Gynaecology) is recognised as a Centre of Excellence for the treatment of women with endometriosis. | |
| Chapel of Rest | The Mortuary Chapel of Rest/Viewing Room at St. Peter’s Hospital is separate from the Multi-Faith Centre. It is located between the Abbey Wing (maternity building) and the Accident and Emergency centre. | |
| Chaplaincy | The hospital multi-faith centres are located near the main entrance (Ashford) and adjacent to the Clinical Assessment Unit (CAU) next to the Duchess of Kent entrance to the hospital at St. Peter’s. The centres are available for our more mobile patients and for visitors. We try to meet the spiritual needs of all religions and denominations. | |
| Chemotherapy | We provide chemotherapy as part of our clinical oncology service. | |
| Child and Adolescent Mental Health Service | The Child and Adolescent Mental Health Service (CAMHS) offers support to children, young people and their families who are coping with behavioural and emotional difficulties such as anxiety and depression, eating disorders, attention deficit hyperactivity (ADHD), self harm and behavioural difficulties. | |
| Childcare | For many staff, the availability of high quality, affordable, reliable childcare (full or part time) is one of the most important factors when returning to work and or choosing to work in a particular location for a given employer. Opening from 7am (for nursing staff) until 6pm daily and closed all bank holidays. | |
| Children’s Services | The Child Health team would like to welcome you to our online resource centre for patients and their families. Coming into hospital for an inpatient (overnight stay), emergency visit, day treatment or outpatient appointment can be a worrying time for you and your relatives. Our philosophy of care at Ashford and St Peter's Hospitals is to make everyone feel special and involved in their care. We feel that providing you with the information you need helps to reduce any fears you may have. | |
| Chiropody | Podiatry services at Ashford and St.Peters Hospitals and in the community are provided by CSH Surrey. Further information regarding the Podiatry Service can be found here. | |
| Chronic Pain Management | For some people, pain comes as a result of injury. In this case, the pain is relieved by medication and, when treated, goes away in the space of a few days or at most a few weeks. However, for some people pain persists after an injury has healed, or pain can be of unknown origin. It is often severe and can cause people to give up work and social activities. Chronic pain is not imaginary and can cause major disruption to people’s lives. However, help is available to teach people skills to manage their pain and improve the quality of their life. This help is available at Pain Management Programmes around the country. Your local out-patient programme is at St. Peter’s Hospital, Chertsey. | |
| Cleaning / Housekeeping | Our team provide a professional, efficient and flexible cleaning and housekeeping service to all wards and departments. | |
| Clinical Assessment Unit (CAU) | The CAU supports the management of GP medical activity sent to St Peter's Hospital. The unit provides a triage and fast-track assessment for all Adult Medical referrals, according to specific pathways, thereby easing A&E pressures. | |
| Clinical Audit and Effectiveness | Clinical effectiveness and clinical audit are essential components of the Clinical Governance agenda to improve and assure quality (DoH 1998). Clinical effectiveness is aimed at making clinical practice more explicitly evidence based, with the goal of improving the effectiveness of clinical practice and service delivery. Clinical effectiveness is about doing the right thing, in the right way, for the right patient, at the right time. | |
| Clinical Governance | Clinical governance is: “A framework through which NHS Organisations are accountable for continuously improving the quality of their services and safe guarding high standards of care by creating an environment in which excellence in clinical care will flourish.” - A First Class Service | |
| Clinical Neurophysiology | West Surrey Clinical Neurophysiology was founded at Ashford & St Peter’s Hospitals in 2002. It serves both our hospitals and some patients of other trusts nearby. Nearly all the tests are done at St Peter’s. The department is located on level 2 of the outpatient block along the corridor next to the pharmacy. | |
| Clinical Oncology | Clinical cancer care focuses on non-surgical treatments such as radiotherapy (using ionising radiation) and chemotherapy. | |
| Colorectal Surgery | Ashford and St Peter's Hospital's NHS Foundation Trust's colorectal service is provided by a dedicated team of consultants, senior doctors, specialist nurses, therapists and administration staff. Our aim is to provide the highest possible quality of care for the local population and patients travelling out of area to access our specialist services. As part of the general surgery department the colorectal service provides care for planned and unplanned hospital care. | |
| Communications | Our media team manage the internal and external communications for the Trust. This involves regular staff bulletins, stakeholder and membership publications, corporate reports, filming, press briefings, and online services including social media. | |
| Complaints | The Trust is aware that on occasion people may wish to complain about their experiences at Ashford and St Peter’s Hospitals. The Trust takes complaints very seriously and will endeavour to investigate and respond to your concerns professionally and promptly. We have leaflets which will give you information about how the NHS complaints procedure works and how to go about making a complaint. | |
| Compliments | Positive feedback has a great impact on our staff – it is nice to know that you are doing a good job from the people you care for. Unfortunately, we can not accept gifts but will pass on your kind words. Your messages can be sent directly to the department or ward through the main hospital addresses or via email to |
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| Counter Fraud | Ashford and St Peter’s Hospitals Foundation Trust operates a zero tolerance policy towards all acts of fraud and corruption from staff and patients. Considerable amounts of money are lost to fraud within the NHS every year. In 2012 it was estimated that £158 million is lost to patient charges fraud alone, every year. This type of fraud is committed when patients falsely seek exemption from NHS charges or dishonestly claim entitlement to free services, and is just one of the ways in which a fraudster can victimise the Trust. The vast losses from fraud and corruption have a high impact on the quality of services the NHS can offer to patients, and persons using it. | |
| Critical Care | Critical Care comprises of 9 Intensive Care beds. This facility provides 24 hour care for eight level 3 beds and one level 2 bed. Critical Care also supports the Outreach Service, providing cover out of hours for level 1 and 2 patients in the ward environment and offering advice to ward staff. | |
| Cruse Bereavement Services | Cruse Bereavement Care is here to support you after the death of someone close. If someone you know has died and you need to talk, call us on 0844 477 9400 or send an |
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| CT Scanning | There are currently 4 CT scanners at Ashford and St Peter's NHS Trust, two on each site. The scanners at St Peter's hospital provide emergency support 24/7, whilst Ashford hospital scanners (one of which is on loan from NHSE) are operational Monday to Friday 9am -5pm (though this service is flexed to match demand, therefore we may send out appointments for the early evening or weekend). In-patients and specialist out-patients (vascular and cardiac) are primarily scanned at St Peter's. Ashford mainly scans urgent and routine out-patients. Please note it is likely that your out-patient CT scan will be scheduled at Ashford hospital. | |
| Cytopathology | As part of the Surrey Pathology Service, cytopathology uses a range of tests to diagnose diseases at a cellular level. A common procedure for diagnosis is a "smear test" where a microscope slide is "smeared" with a sample before staining and examination. Cytocentrifugation may also be used. You may also hear the term "cytology" which refers to the study of cells. |
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| Day Nursery | In this Trust we provide day nurseries operational 50 weeks a year on both sites which are both Ofsted registered catering for children from the age of 3 months to 5 years. Opening from 8am until 6pm daily and closed all bank holidays. | |
| Day Surgery | Day Surgery means that patients come into hospital, receive their treatment and return home on the same day. It is now the treatment of choice for a large number of people. | |
| Dementia Services | The Dementia Team is based at St Peters Hospital, and covers the whole of Ashford and St Peters Hospital. We are committed to promoting a Dementia Friendly Hospital and supporting patients with memory impairments in their journey through hospital, working with multidisciplinary teams to facilitate a safe and supported discharge. | |
| Dermatology | Dermatology not only treats skin conditions but also diseases of the hair and nails. The team have a patch testing (to find the cause of eczema / dermatitis) and allergy clinic. We also provide phototherapy which helps treat psoriasis through exposure to light. | |
| Diabetes | Our Stephanie Marks Centre (located at the front of the hospital) was built after a considerable fundraising campaign to provide a specialist unit for diabetes care. The diabetes team work closely with other specialties such as podiatry, dietetics, and bariatric care. | |
| Dietetics | The Nutrition and Dietetics service based within Ashford and St Peter's NHS Trust provides services to patients, staff and local population throughout the Surrey PCT (North West Locality). The service encompasses dietary advice and/or nutritional support to inpatients and outpatients referred from consultants and other health professionals. The service also provides an educational role both to patient groups and a wide range of health professionals, as well as liaison and advice to the catering team. Inpatient services are offered to all wards at Ashford and St. Peter’s and to Walton and Woking Community hospitals, which receive weekly visits. We also offer management and support to all patients on home enthral feeds. | |
| Domestic Services | Our domestic services team clean our wards, departments, and offices. They also perform isolation cleaning, a special service designed to prevent the transmission of microorganisms. |
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| Ear, Nose, and Throat (ENT) | Our ENT team provide treatment for skin lesions, salivary glands, thyroids, and neck lumps. We also work with the Royal Surrey County Hospital to treat adult inpatients and complex paediatric surgery. | |
| Early Pregnancy Unit | We are an emergency referral service providing care for women experiencing early pregnancy complications; primarily pain and/or vaginal bleeding up to your 12 week dating scan, on a same day or next working day referral basis. | |
| Education Centres | There are dedicated education and learning centres on each site – the Education Centre located at the heart of Ashford Hospital and the Oliver Plunkett Postgraduate Education Centre located close by the Duchess of Kent Wing of St. Peter’s Hospital. The centres provide multi-disciplinary education facilities for the doctors in training, hospital medical staff, general practitioners, hospital scientists, nurses and rehabilitation professionals. |
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| End of Life Care | End of Life is a phrase used in the NHS to describe the last twelve months of life. The care of those with life limiting conditions is managed by all clinicians across the hospital. As such the End of Life department is not a single service but instead is a clinical and leadership team dedicated to ensuring that Ashford and St Peter’s NHS Foundation Trust continues to offer the highest quality of care and support to those approaching the end of their life. | |
| Endocrinology | We have endocrinology clinics on both hospital sites, working alongside our diabetes service. | |
| Endometriosis (CEMIG) | Based at Ashford and St.Peters NHS Trust we are one of only 14 endometriosis centres in the UK that have been accredited by the British Society for Gynaecological Endoscopy (BSGE). CEMIG (Centre for Endometriosis and minimally invasive Gynaecology) is recognised as a Centre of Excellence for the treatment of women with endometriosis. | |
| Endoscopy | The Endoscopy Unit is a dedicated unit that comprises of 9 Trolley spaces and a Reception area. The unit has a recovery area and two procedure rooms. The Unit performs diagnostic and therapeutic procedures in Oesophageal-gastro-duodenoscopy (OGD), Colonoscopy, Bronchoscopy and Endoscopic-Retrograde-Cholangio-Pancreatograph (ERCP), is carried out in the X-Ray Department. The unit provides training and supervision for Trust personnel. |
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| Equality and Diversity | A personal, fair and diverse NHS is one where:
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| Estates | Our estates teams cover the engineering and building maintenance at the Trust. They also look after our grounds and the many small gardens - such as those in the courtyards. The team also make sure that the electronics used in staff areas are regularly checked. |
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| Fire Services | Following the changes to the fire code, all staff must be aware of their responsibilities in the event of a fire. Each department or area has a fire warden who is responsible for the safety of their location. The role includes a daily check of fire fighting facilities, a quarterly audit of the premises and emergency assistance to staff and members of the public. Site co-ordinators have specific training should an event occur during their period of duty. |
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| First Steps Nursery | In this Trust we provide day nurseries operational 50 weeks a year on both sites which are both Ofsted registered catering for children from the age of 3 months to 5 years. Opening from 8am until 6pm daily and closed all bank holidays. | |
| Formulary | The formulary comprises a list of medicines which have been approved by the Drugs and Therapeutics Committee (DTC) for prescribing within the Trust. The purpose of the formulary is to ensure evidence-based and cost-effective prescribing and provide information relating to drug use. All prescribing from within the Trust (i.e. in-patient, out-patient and FP10 prescribing) must comply with the formulary. Advice given to GPs with regard to drug treatment options must also be in line with Trust formulary recommendations. |
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| Fracture Clinic | The fracture clinic forms part of our Rowley Bristow Orthopaedic Unit. It is located on the first floor of the centre adjacent to our A&E department. | |
| Freedom of Information | The Trust has a legal obligation under the FOI Act to:
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| Fundraising | The role of fundraising is to provide the additional monies in specific areas that go beyond the Trust’s normal range of services. These may be large capital projects (such as a new treatment centre), funding for research, or smaller funds to provide additional equipment or to improve the care environment for patients, carers, relatives and visitors. |
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| Gastroenterology | The gastroenterology service includes purpose built endoscopy suites and offers a wide range of services including diagnostic and therapeutic colonoscopy and oesophageal dilatation and stenting. | |
| Gynaecology | As well as general gynaecology services, our teams also cover urogynaecology, urodynamics, menstrual disorders, and gynae-oncology. |
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| Haematology | We treat general and malignant haematological disorders at the Trust. We also provide advice on anticoagulant therapy and have an acute and community phlebotomy service. | |
| Health Informatics | Our health informatics team provide a wide range of data analysis and technical support to the Trust. This encompasses clinical coding, data quality, FOI, our Medico-Legal service, IT, Information Govenrnance, and a helpdesk. | |
| Health Records | Our health records teams make sure that patients are seen and treated with complete and accurate clinical information. Working on both sites, they ensure that notes are sent to clinics and wards (and a filed correctly after their use). The team works with the Medico-Legal staff to provide patients with access to their information. | |
| Hepatobiliary and Pancreatic Surgery | At the Trust, we have a specialist in pancreatic cancer. They also provide laparoscopic surgery for gallbladder, hernia, and bile duct issues. | |
| Histopathology | The histopathology department is part of Surrey Pathology Services. The laboratories provide a specialist investigation service including immunohistochemistry, immunofluorescence, and macrosectioning for complex lesions. | |
| Housekeeping | Our housekeeping team providing a professional, efficient and flexible cleaning and housekeeping service to all Wards and Departments. | |
| Human Resources | The Workforce & Organisational Development department provides leadership for all aspects of people management and development across our hospitals, in order to enable quality patient care and support the achievement of hospital objectives and our business plan. Reporting to the Director of Workforce & Organisational Development, the responsibilities of the senior Workforce and OD team encompass a wide range of work areas that collectively support the aim to become one of the best healthcare Trusts in the country. |
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| Imaging | Our imaging / radiology service provides a range of diagnostic services including CT, MRI, Nuclear Medicine, Ultrasound, and Angiography. | |
| Infant Feeding | Ashford and St Peter’s Hospital are proud to be a UNICEF Baby Friendly hospital. We pride ourselves on providing a service that supports breastfeeding and building close and loving relationships between parents and their babies. We want to ensure that all parents are enabled to make informed decisions about feeding their babies and are supported to feed their baby safely and responsively whatever their feeding method. | |
| Infection Control | The Trust Board is committed to the Health Social Care Act 2008, Code of Practice for health and adult social care on the prevention and control of infections, and related guidance. This outlines the accountability of the Board in reducing healthcare associated infections and the importance of hospital cleanliness. The risks of infection are included on the Trust's Corporate Risk Register and reviewed monthly by the Infection Prevention and Control Team, and also the Trust Board. |
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| Information and IT | Our information team provides data analysis to support the management of the Trust. This includes waiting list monitoring and the assessment of performance targets. The IT team support the technical infrastructure in the Trust such as our patient systems and desktop computers. |
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| Inpatient Pain Service | We facilitate the management of acute pain due to trauma, pancreatitis and other conditions. As well as prescribing advice, the team provide post operative pain management, epdural analgesia, and care for acute back pain. | |
| Intensive Care | The 8 bedded, purpose build air conditioned unit opened in July 1998. The unit admits acute admissions directly from a busy Accident and Emergency Department, which is nominated as an emergency centre for the busiest section of the M25 motorway which is only 5 minutes away. General medical and surgical admissions are the majority of our patents. Additionally, private patients from a number of local private hospitals are admitted for either ventilation/multi system failure support or for high dependency nursing. Renal replacement therapy is performed using Gambro automated CVVHDF. E grade staff nurses who complete the ENB 100 course are seconded to local dialysis centres to develop their clinical skills. The unit incorporates a paediatric cubicle, providing high dependency care. Any paediatric patient requiring intensive care and ventilation are stabilised before transfer to a tertiary paediatric centre in London. | |
| Intermediate Care Team and Adult Social Care | The Intermediate Care Team (or ICT) are here to help your transition from acute hospital care back to your own home. A longer stay in hospital may not medically appropriate and the team may suggest alternatives such as care at home or in the community. Their purpose is to make sure you remain independent to live your life and reduced the chance of readmission to hospital. | |
| Interventional Suite | Interventional radiology offers a minimally invasive alternative to the surgical treatment of many conditions. The procedures are generally easier for the patient because they involve less risk, less pain, no large incisions and shorter recovery times. The Interventional Suite performs procedures using state-of-the-art image guidance equipment such as x-ray, ultrasound and CT. |
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| Job Vacancies | As an employee of Ashford and St Peter’s Hospitals NHS Foundation Trust, we rely on you to deliver our four values:
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| League of Friends | The League of Friends, Ashford and St. Peter’s are registered charities supporting ASPH. The Ashford Friends were founded in 1962 and St. Peter’s Friends were founded in 1953. Both charities are important in helping to make life for patients more comfortable and for their fundraising activities which provide equipment for the hospitals. They assist in the provision of amenities for the benefit of patients, staff and visitors. | |
| Learning Disabilities | People with learning disabilities have a right to the same level of health care as that provided to the general population. This care should be flexible and responsive and any diagnosis or treatment must take account of specific needs associated with the person’s learning disability. | |
| Liaison Psychiatry | The Liaison Psychiatry Service at St-Peters Hospital is a multidisciplinary team comprising mental health nurses, psychiatrists and administrator. We see patients at A&E and other part of the hospital who are experiencing emotional or psychological difficulties and require assessment, brief intervention or referral to other specialist services. |
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| Library Services | We are a service for NHS staff working in local hospital, community and primary care settings. Located at Ashford & St Peter's hospitals, we provide acces to the most relevant and up-to-date evidence-based information. You can find out more on our website. |
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| Limb Reconstruction |
The Rowley Bristow Unit at St. Peter’s Hospital provides a number of orthopaedic treatments including a specialised limb reconstruction and Ilizarov service. |
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| Linen Services | Our linen service provide the laundry for the Trust. | |
| Little Roo Neonatal Fund | The Little Roo Neonatal Fund was set up by a team of doctors, nurses, parents and support staff and is part of the Ashford and St Peter’s Hospitals Charitable Trust (Reg Charity 1058567) with the specific aim of supporting the Neonatal Intensive Care Unit. There is always an ongoing need for additional and replacement specialist equipment, and also to send staff for specialist training that the NHS cannot provide funding for. The Little Roo Neonatal Fund therefore raises money to provide the support that the St. Peter’s Neonatal Unit continues to require to offer the highest standards of intensive care for babies born in Surrey and further afield. |
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| Mammography and Breast Ultrasound | A mammogram is an X-ray of the breasts using specialist dedicated equipment which only requires a very low dose of x-rays to produce images of the breasts. Research has found that mammography is the most efficient tool in the early detection of breast cancer. Ultrasound (US) imaging of the breast produces an image of the internal structures of the breast. It is often used in the evaluation of lumps, nipple discharge, and breast pain. It is also used to characterize potential abnormalities seen on mammography. |
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| Maternity and Midwifery | Our team at St Peter's is committed to provide the best possible support before, during and after labour and we are delighted that we have recently added ten new midwives to support the increasing numbers of women choosing to have their babies with us. As well as having the only full range of neonatal services in Surrey we have developed a midwife-led birth unit, the Abbey Birth Centre. | |
| Maxillo-facial Surgery | We provide a comprehensive range of services for disease of the mouth, teeth, jaws together with salivary gland problems and oral and facial cancer. | |
| Medical Examiners Office | The Medical Examiners Office is part of a national program, established by the Department of Health and Social Care. This program aims to review all patient deaths to ensure good quality patient care, supportive communication with relatives and accurate documentation of the Medical Certificate of Cause of Death (MCCD). | |
| Medical Laboratory | Our medical laboratories are part of Surrey Pathology Services. | |
| Medical Oncology | Whilst clinical oncology specifically covers radiotherapy and chemotherapy treatments, medical cancer care concerns the whole patient journey from diagnosis and assessment to treatment and management. The multi-disciplinary teams will also include surgical specialists and involvement with clinical haematologists depending on the required care plan. | |
| Medical Services | Our medical teams offer dermatology, cardiology, clinical neurophysiology, diabetes, elderly care, gastroenterology, neurology, respiratory medicine, rheumatology, and stroke services. The team also manages our outpatient clinics. | |
| Mental Health Services | As Ashford and St. Peter’s Hospitals NHS Foundation Trust is an acute healthcare provider, we do not provide mental health services ourselves. However, the Trust is committed to supporting patients with learning disabilities in our care. Our staff work with the liaison nursing team to oversee the outpatient or inpatient visit and provide additional resources as required. |
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| Microbiology | Our microbiology team are part of Surrey Pathology Services. They study bacterial, fungal, parasitic, and viral organisms that cause infections. | |
| Mortuary | Mortuary (also known as anatomical pathology) services are provided by Surrey Pathology Services. Understanding the cause of death is an important diagnostic tool where an individual's death is unexpected or may involve legal proceedings. | |
| Moving and Handling | Our moving and handling team provide training and assistance to help staff transfer patients. They also provide equipment to assist the process and help with bariatric patient support. | |
| MRI | Magnetic Resonance Imaging (MRI) is an advanced method of creating images of the inside of the body without using X-rays or other forms of ionising radiation. MRI scans can be used to image the brain and spine, the heart and blood vessels, the liver and biliary system, kidneys and urinary tract, pancreas, uterus and ovaries, bowel and any sites of inflammation and tumour growth. |
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| MRSA Screening | The Trust screens all adult patients for MRSA (Methicillin-resistant Staphylococcus aureus) with the exception of maternity and emergency patients. MRSA is a bacterium that can be hard to treat and the Trust is committed to tight surveillance in preventing hospital-acquired infections. This involves specialist cleaning of clinical areas and mandatory infection control training. |
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| Neonatal Intensive Care Unit (NICU) | There are three nurseries within the unit, Intensive Care (IC), High Dependency (HD) and Special Care (SC) In our IC and HD, we care for babies who are very small or premature and also term babies who are unwell and need close observation. |
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| Nephrology | Nephrology (or renal services) provides outpatient clinics at the hospitals as well as satellite units at West Byfleet and Hayes. There is a full back-up service from St Helier Hospital and the West London Renal Transplant Centre at Hammersmith Hospital. | |
| Neurology | Our consultant neurologists provide treatment for multiple sclerosis, epilepsy, and movement disorders. | |
| Neurophysiology | West Surrey Clinical Neurophysiology is a joint department of two trusts, Ashford & St Peter’s and Frimley Park. It serves all three hospitals and some patients of other trusts nearby. Nearly all the tests are done at St Peter’s. The department is located on level 2 of the outpatient block along the corridor next to the pharmacy. | |
| Neurorehabilitation | The service provides multidisciplinary assessments, advice and rehabilitation for adults with acquired brain injury or complex neurological illness (e.g. Traumatic brain injury, Stroke, Multiple Sclerosis, Guillain-Barre Syndrome). |
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| Obstetrics | Our obstetrics team provide a full range of services to support pregnancy care. This starts with our prenatal diagnostic service, daily antenatal clinics, and specialist help where the mother has had previous complications or perineal trauma. As well as our birthing centres, we provide training in the community and postal natal care. |
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| Occupational Health | Occupational Health as a speciality is concerned with the relationship between work, the working environment and health of the employee.
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| Occupational Therapy | The aim of Occupational Therapy is to promote and restore independence, health and well-being in people of all ages through using purposeful occupation as part of rehabilitation. Occupation is the meaningful use of activities, skills and life roles, which enable people to function purposely in their daily life. The empowerment of the service user is central to the design and delivery of their care. | |
| Oncology | Our oncology teams work in conjunction with the regional cancer network to provide the best care for patients. This includes radiotherapy, chemotherapy, and surgical specialties. Our Acute Oncology Service helps identify cancer patients be seen more quickly when the visit our emergency department. |
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| Ophthalmology | Our eye clinics take place on both hospital sites. We also provide day and inpatient surgery, fluorescein angiography, fundus photography, orthoptics, and link with our diabetes department. | |
| Oral Surgery | We offer a full range of services for oral and maxillofacial surgery. | |
| Orthodontics | Orthodontics is a specialist dentistry specialism that focuses on the appearance and position of the teeth. We have clinics on both sites. | |
| Orthopaedics | We provide general orthopaedic services at the Trust along with a sports injury clinic, joint replacement, limb reconstruction, spinal assessment clinics, and a specialist shoulder and elbow unit. | |
| Outpatients | We see over 250,000 outpatients every year at Ashford and St Peter’s Hospitals and our clinics cover a wide range of specialities. If you need to change or cancel your appointment please give us as much notice as possible by calling the appointment centre on 01932 723831 / 01784 884351 (between 9am to 5pm). |
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| Overseas Visitors | In accordance with the Charging Regulations the Trust has a legal obligation to make and recover charges for NHS treatment in relation to any person who is not ordinarily resident in the United Kingdom. This is not optional and no one in the Trust has the authority to waive these charges. |
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| Paediatric Diabetes | From diagnosis and throughout the journey of living with diabetes, we believe that all children and young people require an individual package of care that supports their needs both physically and emotionally. All children and young people with diabetes are entitled to aspire and achieve their hopes and dreams in life. | |
| Paediatric Dietetics | Our paediatric nutrition and dietetic service is a team of registered dietitians specialised in paediatric nutrition who provide specialist children’s dietetic services. | |
| Paediatrics | We provide a comprehensive service including a paediatri A&E department and NICU at St Peter's. We have a hospital school including a day centre for children with medical problems. A number of our specialties have a paediatric service for example, respiratory, diabetes, and cardiology care. | |
| Pain Management | We offer post operative pain management and help patients who experience acutr pain due to trauma, pancreatitis, and other conditions. We also assist with the management of epidural analgesia and patient controlled analgesia. | |
| Palliative Care | Our Specialist Palliative Care team is composed of doctors, nurses and allied healthcare professionals. It provides inpatient support to patients from diagnosis onwards aimed to improve quality of life and control of difficult symptoms. They also provide out patient support for a wide variety of conditions. | |
| Pastoral Services | The hospital multi-faith centres are located near the main entrance (Ashford) and adjacent to the Clinical Assessment Unit (CAU) next to the Duchess of Kent entrance to the hospital at St. Peter’s. The centres are available for our more mobile patients and for visitors. We try to meet the spiritual needs of all religions and denominations. |
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| Pathology | The Surrey Pathology Service is a joint venture of our Trust, Frimley Park and the Royal Surrey County Hospital. They provide a full range of pathology services including biochemistry, haematology, cytopathology, microbiology, and histopathology. | |
| Patient Advice and Liaison Service (PALS) | The PALS team at Ashford and St. Peter’s Hospitals is a patient friendly, easy-to-access service designed to provide a personal contact to assist patients, relatives and carers. How can PALS help?
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| Patient Affairs (Bereavement Office) | The Bereavement Office offers advice and practical help for bereaved relatives in the period immediately following the death of a loved one. If you have lost a relative or friend whilst they were a patient at the Ashford & St Peter’s Hospitals NHS Trust, many staff will have been involved in their care during their stay and so, on behalf of all of them, we wish to express our condolences, sympathy and concern for you at this time. | |
| Patient Experience | The Trust aims to provide the highest standard of care to all patients. Our staff do everything they can to make sure you are treated properly and promptly. However, if you are concerned about something, please let us know as soon as possible. In the first instance, you should tell someone in the Ward or Department concerned – for example the Doctor, Nurse, Receptionist or Ward Sister. | |
| Patient Information | Keeping patients informed about their conditions and treament is important to us. We have over 400 patient leaflets available on our website to complement your care. Do ask us any questions you may have about your treatment or that of a family member. | |
| Patient Panel | The patient panel is a group of local people who volunteer their time and skills and work in partnership with the Trust. With a maximum of 20 members, who have recent experience of being a patient or carer, the panel meet monthly to provide a patient’s perspective on Trust services and developments. |
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| Pelvic Health Physiotherapy | This physiotherapy service focuses on women's health and includes areas such as bladder and bowel conditions. The team may also perform vaginal and rectal examinations. | |
| Pharmacy | Pharmacy services are now centralised on the St Peter’s Hospital site. The department provides a fully comprehensive pharmacy service, which includes a full dispensing, distribution and clinical service to all Trust wards. The Pharmacy also has service level agreements to provide services to the Runnymede private hospital, Sam Beare and the Woking Hospices, and selected wards and departments of Surrey PCT and Surrey and Borders Partnership Trust. |
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| Phlebotomy | You will encounter the Phlebotomy team if you are asked for a blood sample for diagnostic purposes. This service is provided by the Surrey Pathology Service - a joint venture between the Trust and the Royal Surrey County Hospital and Frimley Park Hospital. |
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| Physiotherapy | The physiotherapy service serves the population in the areas surrounding Ashford and St Peters Foundation NHS trust, for both in patient and out patient care. The aim of physiotherapy is to assist patients of all ages in identifying and maximising their movement potential and improving their quality of life. |
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| Podiatry |
Podiatry services at Ashford and St.Peters Hospitals and in the community are provided by CSH Surrey. Further information regarding the Podiatry Service can be found here. |
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| Portering | Portering provide the following services:
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| Privacy and Dignity | Maintaining privacy and dignity for our patients is a key priority and over the past year we have invested over £1.6 million to improve the ’patient experience’ on our wards. |
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| Quality | We were recently nominated as a top 40 hospital by CHKS, a well-known independent organisation that works with healthcare providers to help them understand and analyse their data. Every year CHKS nominate their top 40 hospital list based on how well hospital Trusts perform on key criteria such as safety, patient experience and the quality of care and treatment. We are delighted to be rated as a top 40 hospital which should be reassuring to our patients. |
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| Radio Wey | Hospital Radio Wey was started in 1965 to provide entertainment for the patients and staff in Weybridge hospital. Over the years, the service expanded and at one point covered Ashford, Ellesmere, St. Peter's, Walton and Weybridge hospitals. Today we serve the main hospitals of Ashford and St. Peter's, but have expanded via our internet streams to provide a service to our local community, the organisations and charities within it We welcome on-line listeners from all over the UK and around the world! |
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| Radiology | Our imaging / radiology service provides a range of diagnostic services including CT, MRI, Nuclear Medicine, Ultrasound, and Angiography. | |
| Radiotherapy | Radiotherapy is a common treatment for patients with cancer and may be provided along with chemotherapy. It uses high-energy radiation that can shrink tumours (pre-surgery), destroy small amounts left after surgery, or control symptoms in patients. | |
| Rapid Access Centre - Elderly | The Rapid Access Centre (RAC) at Ashford Hospital is a service providing a holistic geriatrician assessment, diagnostics and treatment plan, primarily for older people in the local community. Providing a one-stop assessment with access to diagnostics model is a key priority for the NHS by improving patient flow, avoiding inappropriate admission to secondary care and integrating primary, community and social services. |
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| Rapid Access Centre - Paediatrics | This service provides a rapid referral for children who have been seen by their GP and who require an urgent opinion from a paediatrician but not necessarily hospital admission. This clinic will allow ill children to be seen by a paediatrician very promptly, avoid attendance to A&E and, in some admissions, to hospital. RAC is currently a once a week out-patient clinic run by a Paediatric Registrar under the supervision of a Consultant. General Practitioners access the RAC by discussing the case with the Paediatric Registrar (or Attending Consultant) and then faxing a supporting letter. The child is seen in the next available slot. We expect to see all children booked into the RAC within a week. After the child has been seen, a letter is given to parents and one sent to the referring GP. |
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| Recruitment and Retention | Our focus has remained on ensuring our workforce is appropriately recruited and trained in order to provide the best quality care for our patients. We employed 2,918 (whole time equivalent) staff at 31 March 2013, an increase of 35 whole time posts from the previous year (excluding vacancies). There were 2,253 members of staff working full-time (68%) and 1,082 working part-time (32%), a total of 3,335 members of staff overall (headcount) and a shift towards full-time working from the 66:34 ratio last year. |
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| Rehabilitation Medicine | We provide treatment and care for rehabilitation conditions including:
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| Renal Services | Nephrology (or renal services) provides outpatient clinics at the hospitals as well as satellite units at West Byfleet and Hayes. There is a full back-up service from St Helier Hospital and the West London Renal Transplant Centre at Hammersmith Hospital. | |
| Research and Development | Research is a key aspect of the work of the NHS. It is through clinical research that we provide evidence upon which we base our care and treatments; and improve our treatments and find new ones. The NHS constitution states that it is every patient's right to be able to participate in a research study, should they wish to, and should they meet the requirements of the study. | |
| Respiratory Medicine | We provide treatment and care for all respiratory conditions:
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| Restorative Dentistry | This service looks to restore diseased dental or oral tissues. An example would be endodontics, commonly known as root canal treatment. This is where bacteria has infected the blood and nerve supply of the tooth. | |
| Rheumatology | Rheumatology covers musculo-skeletal diseases such as osteoporosis and inflammatory joint disease and arthritis. We also hold a sports medicine clinic and treatment for spinal pain. |
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| Safeguarding Adults | The Trust is committed to preventing abuse from occurring in our organisation. Everyone has the right to live life free from violence, fear and abuse, and to be protected from harm and exploitation. | |
| Safeguarding Children | Safeguarding children is everyone's responsibility. All staff at Ashford and St Peters Hospitals should know who to contact if they have concerns regarding a child or young person and how to seek advice. | |
| Security Services | The security team actively monitor both hospital sites to prevent incidents and maintain the safety of staff, patients and visitors.Our standard is to advise the Trust and work with Trust Staff to ensure a safe and secure environment that adheres to all statutory guidelines. | |
| Senior Adult Medical Service | The Senior Adult Medical Service provides medical treatment for conditions affecting the older population including; Parkinson’s disease, movement disorder, elderly medicine, stroke care, rehabilitation, falls, syncope (fainting or dizzy spells), intermediate and therapeutic care. | |
| Speech and Language Therapy | Assessment and therapy is provided for adults with communication difficulties caused by acquired neurological conditions. We also care for people with swallowing difficulties in inpatient or outpatient areas. | |
| Staff Accommodation | The Trust recognises that access to affordable accommodation is of importance to all members of staff, and has established partnerships with a number of Housing Associations to provide accommodation. | |
| Stephanie Marks Diabetes Centre | The Stephanie Marks Diabetes Resource Centre at St Peter’s Hospital, Chertsey, was officially opened on the 24th May 2010 by Sir Ian Botham OBE. The centre is dedicated to Stephanie Marks, a young girl who dreamed of becoming a doctor and who tragically died from complications from the disease in 2002, aged just 17. Based at St Peter’s Hospital in Chertsey, Surrey, we provide treatment and advice to adult and paediatric patients. |
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| Sterile Services | Sterile Services provides the full decontamination and sterilisation of all reusable medical and surgical equipment at Ashford and St Peter's hospitals. | |
| Stoma Care | The team provides:
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| Stroke Services | The Stroke Unit at the Ashford and St Peters Hospital is committed to providing the best treatment and care possible to its stroke patients.
The Acute Stroke Unit is based within the modern Duchess of Kent Wing at St Peters Hospital. It provides inpatient and outpatient services for patients who have had a stroke or who are suspected of having had one. The stroke unit provides hyperacute stroke and neurology services, supported with cardiac monitoring and specialist nursing and consultant care. |
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| Student Nurses | At Ashford and St Peters hospitals we are committed to improving the experience of our students and mentors. We are always looking at new and innovative ways in which we can do this. |
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| Supplies and Procurement | The trust is aware of the important role that healthcare companies and other suppliers play to assist healthcare practitioners in providing safe, cost effective products and services, including pharmaceuticals and nutritional products to the patients in their care. | |
| Surgical Services | We care for patients with general surgical, urological and gynaecological problems who have undergone elective surgery as well as emergency admissions through our busy A & E department. We have three surgical wards in St. Peter’s. | |
| Switchboard and Telecommunications | The telecommunication department provides the following services:
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| SWMS (Specialist Weight Management Service) | Obesity is detrimental to health, life limiting and an increasing problem within the population. Within Surrey alone there are estimated to be over 150,000 obese individuals. It is a long term condition which medically responds to lifestyle changes. The challenge is to embed and anchor these changes in people's lives in a way that fits their individual needs and circumstances. If you have any questions about the service please do not hesitate to contact the Specialist Weight Management Service, SWMS,at, |
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| Telecommunications | Telecommunication Department provides the following services:
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| Theatres | The Theatres, Anaesthetics and Critical Care Directorate incorporates the Operating Departments, Day Surgery Units and Critical Care Unit at both Ashford and St. Peter’s Hospitals. | |
| Training and Development | There are a wide range of learning opportunities at Ashford and St Peter’s hospitals. There is a central Trust Training and Development Team as well as educators out in the wards and departments. Staff are supported through education by a wide range of in-house expertise reflecting the diversity of skills within the modern NHS. As a teaching hospital it not only addresses the educational and skills needs of all staff within the setting of their day to day work, but also the training experience of new doctors, nurses and allied health professionals from several universities and medical colleges in accordance with frameworks established as part of the NHS Plan. |
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| Transport | Transport provides the following services:
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| Trauma and Orthopaedics | We provide general orthopaedic services at the Trust along with a sports injury clinic, joint replacement, limb reconstruction, spinal assessment clinics, and a specialist shoulder and elbow unit. | |
| Trust Board | Our Trust board is made up of executive and non-executive directors. Meetings are held monthly and the public are welcome to attend the open sessions. Our agendas and documentation are published on this website. | |
| Tuberculosis Nursing Service | Tuberculosis Nurse Specialists - Neelam Mayor & Kerrie Campbell. Contact number 01932 723752, can be contacted between 08.30-16.00 Mon-Fri. If we are not available please leave a message and we will call you back. |
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| Ultrasound | Ultrasound is a high frequency sound that you cannot hear, but it can be emitted and detected by special scanners. Ultrasound waves are directed at your body using a small handheld sensor called a transducer. This is moved over the surface of the skin and generates sound waves. When the sound waves hit an object they bounce back as an echo. A computer converts the reflected ultrasound echoes into an image. Abdominal Ultrasound exams do not use ionizing radiation (as used in x-rays). As ultrasound images are captured in real-time, they can show the structure and movement of the body's internal organs, as well as blood flowing through blood vessels. Ultrasound imaging is a noninvasive medical test that helps physicians diagnose and treat medical conditions. |
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| Undergraduate Medicine Office (UMO) | The Undergraduate Medicine Office (UMO) provides a central point of administration for undergraduate medical education at Ashford and St. Peter’s Hospitals Foundation NHS Trust. The office liaises with students and administrative staff from two London Medical schools (Imperial College, London and St George’s University of London), and many colleagues within the Trust to ensure the smooth delivery of all undergraduate curricula. The office is also responsible for providing an invaluable service of work experience to college students who are thinking of pursuing a career in healthcare. |
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| Upper Gastrointestinal Surgery | We provide a range of treatments including a GI bleed service, endoscopy, laparoscopic surgery and cholecystectomy, abdominal wall hernia repair and care for patients with gastro-oesophageal reflux. | |
| Urology | We provide all aspects of urology, including:
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| Vascular Surgery | We offer a range of vasular treatments including: endovascular surgery, lower limb revascularisation, treatment for abdominal and thoracic aneurysmal disease, venous ulceration, and key hole surgery for hyperhidrosis. | |
| Voluntary Services | As a volunteer, you will become part of a team dedicated to helping support our efforts to provide a high quality healthcare and patient service user experience. It is also a great opportunity to make new friends, learn new skills or enhance existing ones. Whatever time you can spare will be a great help. From administration to portering to helping as a mealtime support volunteer, every role is equally valuable. |
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| Walk-in Centre | The walk-in centre at Ashford Hospital is part of the Ashford Health Centre, run by Greenbrook Healthcare, a GP-led organisation which manages six practices in close-by Hounslow. | |
| Weight Management Service | We are delighted to strengthen the preoperative component of our existing Bariatric service by offering patients from Surrey and the surrounding counties individually targeted, specialist, non-surgical weight loss support. This locally based service prevents the need for patients to travel further afield to access similar services such as in London or the South Coast and conforms to NHS Commissioning Board requirements for Bariatric surgery. | |
| Work Experience | We have a very popular work experience programme and unfortunately places are limited. Do check their webpage for details of the process and forthcoming dates to send in your application. |
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| X-Ray | Our radiology team provide a range of diagnostics services including x-rays, CT and MRI scans. |
