Special diets
If you have special dietary needs, please inform nursing staff about this as soon as you arrive. They will make arrangements with the catering services. Please note that cooking or reheating any food on the unit is not permitted.
Patients’ refrigerator
Limited space is available in the patients’ fridge for items such as cold drinks and yoghurts. Food control regulations do not permit the storage of cooked meals or raw meats or fish in the fridge. The hospital cannot accept liability for any items that go missing from the patients’ fridge, so please ensure that all your items are labelled and dated to avoid confusion. Unlabeled and undated or out-of-date items will be removed. A sheet with further information regarding bringing food into hospital is available on admission.
The kitchen
The kitchen situated within The Bradley Unit is for staff use only. Any kitchen activities you may be involved in as part of your rehabilitation will take place in a separate occupational therapy kitchen.
Doors
A secure door exit is used on the unit. This enables staff to monitor the safety of those patients who would be at risk if they were to leave the unit unsupervised.
Televisions and radios
Some rooms have a television provided. If you wish to bring your own portable device with you, please ensure that the nurse in charge is informed. The hospital cannot accept any liability for loss or damage. There is a large television in the day room.
WiFi
This is provided free of charge on the Bradley Unit.
Electrical items
If you want to bring any electrical items such as phones, tablets or laptops please liaise with the nurse in charge as electric safety testing may be required.
Religious needs
If you would like a visit from the chaplain, please ask the team. The Chaplaincy service offers a non-denominational service but if you have a specific religious need, please let us know how to facilitate it.
Visiting pets
Visits from family pets can be important to people during their stay. In line with hospital policy, pets are unable to come on to the unit but arrangements can be made for you to see your pet in the garden or outside the unit.
Hairdresser
Usually there is a hairdresser available to visit the hospital. Arrangements can be made via the nursing staff for you to have an appointment. This is a chargeable service.
Laundry
Like all NHS hospitals, it is the hospital’s responsibility for the laundry of flat linen such as bedding and towels. The responsibility for your personal laundry remains with you and your family or carers.
Smoking
There is a non-smoking policy at the hospital. This includes inside the hospital, the gardens and all hospital grounds.
Alcohol
The unit has a no alcohol policy, and you should not be given alcohol or have alcohol brought on to the unit.
Flowers
As with the policy in many hospitals, flowers may not be brought on to the unit due to infection control guidelines.
Valuables
We advise that you only bring a small amount of cash into the hospital and leave valuables at home. If this is not possible, please let the nurse in charge know so that arrangements can be made to place your valuables in the hospital safe. You are advised not to leave valuables unattended at any time. The hospital cannot accept any liability for loss or damage of personal possessions.
Telephone
There are no individual telephone facilities in patients’ rooms. Patients’ and visitors’ mobile phones can be brought on to the unit, but it is requested that these are not used at mealtimes and used in a manner that is mindlful of others.
Post
Post is delivered to the unit every morning. The address for incoming post is:
The Bradley Unit, Woking Community Hospital, Heathside Road, Woking, Surrey GU22 7HS
Outgoing mail can be sent from the Bradley Unit; however, you will need to provide your own stationery and stamps.
Fire information
The fire alarms are tested weekly (currently every Wednesday morning between 8am and 9am). All staff are given regular fire training and follow the hospital procedures in case of fire. If you require any further information, please speak to the ward matron.
Parking
For frequent visitors, a weekly car parking ticket may be available. Please enquire at the hospital’s main reception.
