Ashford and St Peter’s Hospitals Visiting Restrictions - Important COVID-19 Update
To protect patients, visitors and staff visiting restrictions will remain in place to most areas at Ashford and St Peter’s Hospitals until further notice. Please click here for the answers to frequently asked questions on the visiting arrangements.
For guides to each hospital, please click on the links below:
We have introduced these measures to reduce the number of people passing through the hospital sites and offer the maximum opportunity to reduce transmission of COVID-19.
In line with these measures, we have closed off access to our disabled car park and this space is temporarily being used for ambulances arriving at the Emergency Department.
We would like to thank all patients and visitors for their support, patience and co-operation. We appreciate these restrictions and measures will cause concern but our focus is to maintain patient safety and prevent spread of infection.
Wearing Face Masks in our Hospitals
All patients, visitors, and staff are expected to use a new surgical mask issued by the checkpoint teams when they arrive at all hospital sites. If you are wearing your own face covering or mask you will be asked to remove this and use a new mask for the duration of your visit. The mask must cover your mouth and nose and be worn at all times, unless your clinician asks you to remove it.
There are checkpoints by each entrance and you will be asked to use the hand sanitiser provided and have your temperature taken (by a forehead thermometer). On exit, please dispose of the mask in the clinical waste bin provided and sanitise your hands.
It is expected that everyone on the hospital sites wears a mask with the following exceptions, in line with national guidance:
- children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons)
- people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
- where putting on, wearing or removing a face covering will cause you severe distress
- if you are speaking to or providing assistance to someone who relies on lip reading, clear sound or facial expressions to communicate
Changes to the visiting arrangements for patients at the end-of-life
We have made some changes to the visiting arrangements for patients at the end-of-life. We are now able to accommodate one nominated visitor for up to one hour each day or two nominated visitors on alternate days during a patients stay. The patient must still be referred and reviewed by the Specialist Palliative Care Team prior to visiting, and visits must be pre-arranged each day with the ward nursing team.
Ashford Hospital
| Ward | Type | Location | Direct Dial Number |
| Chaucer Ward | Medical | Ground Floor, Main Entrance |
01784 884003 |
| Surgical | Ground Floor, Main Entrance |
01784 884127 | |
| Dickens Ward | Surgical | First Floor, Main Entrance |
01784 884004 |
| Tennyson Unit | Surgical | Ground Floor, Main Entrance |
01784 884726 |
St Peter’s Hospital
| Ward | Type | Location | Direct Dial Number |
| Acute Medicine Unit (AMU) | Medical | Level 3, Duchess of Kent Wing |
01932 722010 |
| Ambulatory Emergency Care Unit (AECU) | Medical | Level 3, Duchess of Kent Wing |
01932 722974 |
| Ash Ward (and School) | Maternity / Child Health | Level 3, Duchess of Kent Wing |
01932 722714 |
| Aspen Ward and HDU | Medical | Level 4, Duchess of Kent Wing |
01932 723907 |
| Birch Acute Cardiac Unit | Medical | Level 4, Duchess of Kent Wing |
01932 722012 |
| Cedar Ward | Medical | Level 4, Duchess of Kent Wing |
01932 722003 |
| Cherry Ward (Older Persons Ward) | Medical | Level 3, Duchess of Kent Wing |
01932 722935 |
| Discharge Lounge | Discharge | Level 3, Main Building |
01932 722933 |
| Endoscopy Unit | Surgical | Level 3, Outpatients Block |
01932 722037 |
| Falcon Ward | Surgical | Level 2, Abbey Wing |
01932 722287 |
| Holly Ward | Medical | Level 4, Duchess of Kent Wing |
01932 723257 |
| ICU | Critical Care | Level 3, Duchess of Kent Wing |
01932 722135 |
| Joan Booker | Maternity / Child Health | Level 1, Abbey Wing |
01932 722291 |
| Kingfisher Ward | Surgical | Level 2, Abbey Wing |
01932 722380 |
| Labour Ward | Maternity | Abbey Wing | 01932 722663 |
| Maple Ward | Medical | Level 3, Duchess of Kent Wing |
01932 723137 |
| May Ward | Medical | Level 4, Duchess of Kent Wing |
01932 722014 |
| Medical Short Stay Unit (MSSU) | Medical | Level 3, Duchess of Kent Wing |
01932 722010 |
| Neonatal Unit | Children | Level 3, Abbey Wing |
01932 722667 |
| Oak Ward (and Little Oaks) | Children/day Unit | Level 3, Duchess of Kent Wing |
01932 722016 |
| Swan Ward | Orthopaedic | Abbey Wing | 01932 723220 |
| Swift Ward | 01932 722201 |
Click here for access guides to Ashford and St Peter's Hospitals or the follow the ward links above.
