Please note that calls may be recorded for Training, Quality and Investigatory purposes.
If you have an impairment or sensory loss and have specific communication needs please let our operator know.
The Text Relay app is available for your mobile, tablet or PC if you are Deaf and hard of hearing or have a speech impediment. If you are using a textphone, please prefix all numbers with 18001.
Ashford Hospital
Click on the ward / department name to view the AccessAble page for that location. This includes directions, parking information, and other useful details regarding accessibility.
| Ward | Type | Location | Direct Dial Number |
| Surgical | Ground Floor, Outpatients Entrance |
01784 88 4127 | |
| Ophthalmology Centre | Second Floor, Main Entrance |
01784 88 4576 01784 88 4046 |
|
| Paediatric Outpatients | Medical | Ground Floor, Main Entrance |
01784 88 4008 |
| Plebotomy | Ground Floor, Main Entrance |
01784 88 4565 | |
| Pre-Operative Assessment | Ground Floor, Main Entrance |
01784 88 4626 | |
| Surrey Surgical Centre | Surgical | First Floor, Main Entrance |
Dickens Ward: 01784 88 4574 Eliot Ward: 01784 88 4005 |
St Peter’s Hospital
Click on the ward / department name to view the AccessAble page for that location. This includes directions, parking information, and other useful details regarding accessibility.
| Ward | Type | Location | Direct Dial Number |
| Ambulatory Care Centre | Medical | Level 1, Outpatients Block | |
| Ash Ward (and School) | Paediatrics | Level 3, Duchess of Kent Wing |
01932 72 2714 |
| Aspen Ward | Medical | Level 4, Duchess of Kent Wing |
01932 72 3907 |
| BACU: Birch Acute Cardiac Unit | Medical | Level 3, Duchess of Kent Wing |
01932 72 2012 |
| Cedar Ward | Medical | Level 4, Duchess of Kent Wing |
01932 72 2003 |
| Cherry Ward | Medical | Level 3, Duchess of Kent Wing |
01932 72 2935 |
| Chestnut Ward | Medical | Level 4, Duchess of Kent Wing |
01932 72 6708 |
| Clinical Assessment Unit (CAU) | Emergency | First Floor, Urgent and Emergency Care Centre |
01932 72 2010 |
| Discharge Lounge | Discharge | Level 3, Outpatients Block |
01932 72 2933 |
| Endoscopy Unit | Surgical | Level 3, Outpatients Block |
01932 72 6575 |
| Falcon Ward | Surgical | Level 3, Abbey Wing |
01932 72 2287 |
| Heron Ward | Trauma and Orthopaedic | 01932 72 3267 | |
| Holly Ward | Medical | Level 4, Duchess of Kent Wing |
01932 72 3257 |
| ICU | Critical Care | Level 3, Duchess of Kent Wing |
01932 72 2991 |
| Joan Booker | Maternity / Child Health | Level 2, Abbey Wing |
01932 72 2291 |
| Kingfisher Ward | Surgical | Level 3, Abbey Wing |
01932 72 2380 |
| Labour Ward | Maternity | Abbey Wing | 01932 72 2399 01932 72 3963 Reception: 01932 72 2042 Triage: 01932 72 2904 |
| Maple Ward | Medical | Level 3, Duchess of Kent Wing |
01932 723137 |
| May Ward | Medical | Level 4, Duchess of Kent Wing |
01932 72 2014 |
| Neonatal Intensive Care Unit (NICU) | Children | Level 4, Abbey Wing |
01932 72 2667 |
| Oak Ward (and Little Oaks) | Children/day Unit | Level 3, Duchess of Kent Wing |
01932 72 2016 |
| Robin Ward | Surgical | Duchess of Kent Wing | 01932 72 3941 01932 72 2932 |
| Swan Ward | Orthopaedic | Abbey Wing | 01932 72 3220 |
| Same Day Emergency Care (SDEC) | Emergency | Urgent and Emergency Care Centre | 01932 72 6439 |
| Swift Ward | Medical | 01932 72 2201 | |
| Willow Ward / Day Unit | Medical | Level 2, Outpatients Block |
01932 72 3079 |
Woking Community Hospital
| Ward | Type | Location | Direct Dial Number |
| Bradley Unit | Medical | 01932 72 3160 (Office) 01932 72 3159 (Office) 01932 72 3127 (Ward) |
Martha's Rule
Ashford and St Peter's Hospitals NHS Foundation Trust has introduced Martha's Rule, a national NHS patient safety initiative that gives patients, their families, carers and staff another way to raise concerns if they believe an inpatient's condition is getting worse.
Martha's Rule provides access to an urgent clinical review when concerns about a patient's deterioration have not been fully addressed after speaking with the clinical team caring for them. The initiative is designed to strengthen patient safety by ensuring concerns are listened to, assessed promptly and acted upon where appropriate.
- Visit our Martha's Rule section for more details.
