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- Last Updated: Thursday, 19 May 2022 07:36
Ashford and St Peter’s Hospitals Visiting Restrictions - Important COVID-19 Update
To protect patients, visitors and staff visiting restrictions will remain in place to most areas at Ashford and St Peter’s Hospitals until further notice. Please click here for the answers to frequently asked questions on the visiting arrangements.
For guides to each hospital, please click on the links below:
We have introduced these measures to reduce the number of people passing through the hospital sites and offer the maximum opportunity to reduce transmission of COVID-19.
In line with these measures, we have closed off access to our disabled car park and this space is temporarily being used for ambulances arriving at the Emergency Department.
We would like to thank all patients and visitors for their support, patience and co-operation. We appreciate these restrictions and measures will cause concern but our focus is to maintain patient safety and prevent spread of infection.
Changes to Visiting at ASPH
We have changed our visiting restrictions at Ashford and St Peter’s hospitals so that a relative, carer or friend can visit an inpatient for 1 hour each day. To book a visit appointment visitors must call the dedicated telephone line 01932 723318 between 1000 – 1600 Monday to Friday when the line is open. If any visitors need to book a visiting slot outside of those hours, they will need to contact the relevant ward directly.
Children’s wards, Maternity, A&E and ITU are managing the situation locally, so for more specific guidance, queries or information, please speak with the relevant department.
Due to the national changes around testing, we are no longer asking visitors to lateral flow test before entering one of the hospital sites, but infection prevention and control measures such as temperature checks, sanitising hands, social distancing and wearing a surgical mask inside the hospitals remain in place.
Andrea Lewis RRC
Chief Nurse
Information about access to our wards can be found on the AccessAble website for Ashford and St Peter's.
Ashford Hospital
Ward | Type | Location | Direct Dial Number |
Chaucer Ward | Medical | Ground Floor, Main Entrance |
01784 884003 |
Surgical | Ground Floor, Outpatients Entrance |
01784 884127 | |
Dickens Ward | Surgical | First Floor, Main Entrance |
01784 884004 |
Elliot Ward | Surgical | 01784 884575 | |
Wordsworth Ward | Medical | 01784 884008 |
St Peter’s Hospital
Ward | Type | Location | Direct Dial Number |
Ash Ward (and School) | Paediatrics | Level 3, Duchess of Kent Wing |
01932 722714 |
Aspen Ward | Medical | Level 4, Duchess of Kent Wing |
01932 723907 |
Birch and CCU Ward | Medical | Level 4, Duchess of Kent Wing |
01932 722012 |
Cedar Ward | Medical | Level 4, Duchess of Kent Wing |
01932 722003 |
Cherry Ward (Older Persons Ward) | Medical | Level 3, Duchess of Kent Wing |
01932 722935 |
Chestnut Ward | Medical | Level 4, Duchess of Kent Wing |
01932 726708 |
Clinical Assessment Unit (CAU) | Emergency | First Floor, Urgent and Emergency Care Centre |
01932 722010 |
Discharge Lounge | Discharge | Level 3, Main Building |
01932 722933 |
Endoscopy Unit | Surgical | Level 3, Outpatients Block |
01932 726575 |
Falcon Ward | Surgical | Level 2, Abbey Wing |
01932 722287 |
Heron Ward | Trauma And Orthopaedic | 01932 723267 | |
Holly Ward | Medical | Level 4, Duchess of Kent Wing |
01932 723257 |
ICU | Critical Care | Level 3, Duchess of Kent Wing |
01932 722135 |
Joan Booker | Maternity / Child Health | Level 1, Abbey Wing |
01932 722291 |
Kingfisher Ward | Surgical | Level 2, Abbey Wing |
01932 722380 |
Labour Ward | Maternity | Abbey Wing | 01932 722663 |
Maple Ward | Medical | Level 3, Duchess of Kent Wing |
01932 723137 |
May Ward | Medical | Level 4, Duchess of Kent Wing |
01932 722014 |
Neonatal Intensive Care Unit (NICU) | Children | Level 3, Abbey Wing |
01932 722667 |
Oak Ward (and Little Oaks) | Children/day Unit | Level 3, Duchess of Kent Wing |
01932 722016 |
Robin Ward | Surgical | Duchess of Kent Wing | 01932 723941 01932 722932 |
Swan Ward | Orthopaedic | Abbey Wing | 01932 723220 |
Swift Ward | Medical | 01932 722201 | |
Willow Ward | Medical | 01932 723079 |
Woking Community Hospital
Ward | Type | Location | Direct Dial Number |
Bradley Unit | Medical | 01483 846344 |
Click here for access guides to Ashford and St Peter's Hospitals or the follow the ward links above.
Wearing Face Masks in our Hospitals
All patients, visitors, and staff are expected to use a new surgical mask issued by the checkpoint teams when they arrive at all hospital sites. If you are wearing your own face covering or mask you will be asked to remove this and use a new mask for the duration of your visit. The mask must cover your mouth and nose and be worn at all times, unless your clinician asks you to remove it.
There are checkpoints by each entrance and you will be asked to use the hand sanitiser provided and have your temperature taken (by a forehead thermometer). On exit, please dispose of the mask in the clinical waste bin provided and sanitise your hands.
It is expected that everyone on the hospital sites wears a mask with the following exceptions, in line with national guidance:
- children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons)
- people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
- where putting on, wearing or removing a face covering will cause you severe distress
- if you are speaking to or providing assistance to someone who relies on lip reading, clear sound or facial expressions to communicate