Complex discharge team - Monday to Friday, 9am to 6pm
01932 723591
Switchboard - Weekends, 8am to 4pm
01932 872000 - bleep 5034
Patient Advice and Liaison Service (PALS) - Monday to Friday, 9am to 4pm
01932 723553
If you have questions, please speak to your ward manager, matron, or nurse in the first instance.
Weblinks:
- GOV UK: Discharge to Assess (D2A)
- NHS UK: Continuing healthcare
- Help with transport
- Discharge lounge
Local community support
Your local council may offer services to help you remain independent and connected within your community. These can include personal alarm services, sheltered housing, community activities and accessible transport schemes. Some services may have eligibility criteria or charges.
For more information, contact your local council or visit their website.
- Elmbridge - www.elmbridge.gov.uk
- Runnymede - www.runnymede.gov.uk
- Spelthorne - www.spelthorne.gov.uk
- Woking - www.woking.gov.uk
- Adult social care in Surrey - www.surreycc.gov.uk/adults
- Support for unpaid carers - www.surreycc.gov.uk/adults/carers
Returning hospital equipment
We may lend you hospital equipment to help you at home. When you no longer need it, please return it to our hospital for other patients to use.
MyCare
MyCare is our secure patient portal which allows you to view your hospital appointments and other information from your hospital record in a similar way to the NHS app. It can be accessed using your computer, tablet or smartphone.
Useful contacts
Action for Carers Surrey: offer personalised advice, information, signposting and emotional support, via face-to-face meetings in the hospital, phone calls and events.
- www.actionforcarers.org.uk
- Telephone: 0303 040 1234
Age UK: a national organisation offering local support aimed at improving later life for everyone.
- www.ageuk.org.uk
- Telephone: 0800 169 6565
British Red Cross: a national organisation providing valuable short-term support to vulnerable people in the UK.
- www.redcross.org.uk
- Telephone: 0344 871 1111
NHS 111: if you feel you need medical support, but it is not a 999 emergency.
- 111.nhs.uk/
- Telephone: 111
